Afroshine Global Solutions Limited (“Afroshine”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, and related services (collectively, the “Services”).
Information We Collect:
We collect various types of information from and about users of the Services, which may include:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and resident/employee identification number (if applicable).
- Usage Data: This includes information about your activity on the Services, such as access times, pages viewed, features used, and search queries.
- Device Information: This includes information about the device you use to access the Services, such as your device type, operating system, IP address, and browser type.
- Visitor Information (Optional): For residential complexes using the pre-approved visitor feature, visitor information such as name, photo, and vehicle details may be collected with the visitor’s consent.
How We Use Your Information:
We use the information we collect for various purposes, including:
- To provide and operate the Services: We use your information to deliver and maintain the Services, including processing visitor registrations, managing complaints, and sending important notices.
- To improve the Services: We use your information to analyze how users interact with the Services and to improve their functionality and user experience.
- To communicate with you: We use your information to respond to your inquiries, send you administrative messages, and provide you with information about the Services and other offerings.
- To comply with the law: We may use your information to comply with applicable laws and regulations.
Sharing Your Information:
We may share your information with third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and secure and to use it only for the purposes we have authorized.
We may also disclose your information if we believe it is necessary to:
- Comply with a law, regulation, or legal process (e.g., a court order or subpoena).
- Investigate or prevent potential violations of our policies or agreements.
- Protect the rights, property, or safety of us or others.
Data Retention:
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices:
You have certain choices regarding your information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete personal information about you.
- Deletion: You can request that we delete your personal information from our records.
- Objection: You can object to the processing of your personal information.
Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.
Children’s Privacy:
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services. We recommend that you review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions about this Privacy Policy, please contact us by email at [insert email address] or by mail at: